Support
Here to help, person to person.
HomeAlmanac is made by a small team. When you write in, a human reads it.
Email us
The fastest way to get help is email. Tell us what is happening and which device you are on, and we will get back to you.
Email supportsupport@handlerlabs.app
Common topics
-
Found a bug?
Report it right from the app: Settings > Report an issue. The report shows you exactly what it includes before you send it, and a person reads every one.
-
Importing and exporting
Bring appliances in from a CSV file (up to 500 at a time), and take everything out again as an archive, a PDF, or a calendar file. Both are included on every plan, though the free plan’s limit of 15 appliances applies to imports too.
-
Reminders and notifications
Set lead time, mark tasks done right from the notification, switch to a weekly digest, or pause everything with vacation mode.
-
Scanning and search
Tips for capturing nameplates and receipts cleanly, and finding anything inside your documents.
-
Billing and subscriptions
Trials, renewals, and cancellations are handled by Apple. Here is where to find them.
Looking for a quick answer?
The FAQ covers privacy, devices, pricing, and the most common questions.